Cathay Pacific To Honor Fares After Mistake

Cathay Pacific says will honour tickets sold after New Year's 'mistake'

Regis Cheung, who bought three round tickets from Vietnam to NY and one to Vancouver for around $800 (around P42,000) each, welcomed Cathay's move.

Cathay Pacific Airlines is doing the noble thing and owning up to the mistake, which saw tickets for the Business Class journey priced at $675 rather than its usual $16,000 price. Singapore Airlines Ltd.in 2014 and Hong Kong Airlines Ltd. past year honored business-class tickets mistakenly sold at economy fares.

Here's hoping for another "surprise" special for the rest of us.

Last year, Hong Kong Airlines also honoured business-class tickets mistakenly sold at economy fares, and Singapore Airlines did the same in 2014.

The mistake was first spotted by those who love to travel.

However, Cathay Pacific yesterday tweeted that customers who bought the tickets would be welcomed onto their flights.

When Cathay Pacific noticed the gaffe, it was forced to admit its pricing mistake.

On Wednesday, the company said the massive discount was a "mistake" but added it would stil honor the sales.




If you're interested in cashing in the next time a mistake fare drops from the sky, there's a bunch of websites that are there to help.

It is not clear how many seats were sold at the error price, and Cathay Pacific did not respond to i's request for comment.

Neither carrier disclosed how many people purchased the cheaper tickets.

Cathay Pacific has decided to make those lucky passengers happy by keeping the prices exactly how they found them.

A month earlier, it had to send one of its planes back to the paint shop after spelling the airline's name "Cathay Paciic" on the side of the jetliner.

The South China Morning Post anticipates that the decision to honour the tickets could end up costing the airline millions.

In an update in November a year ago, the company said it was working with 27 regulators in 15 jurisdictions to investigate the data breach.

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